Shipping Methods and Rates
DR+LAB USA ships to all 50 U.S. States via UPS Ground for a standard charge of $10-$15 approximately (based on weight and size). If you are a registered DR+LAB USA Member and your order totals $300 or more, DR+LAB USA will ship your order complimentary via UPS/USPS Ground to the contiguous United States. DR+LAB USA processes orders Monday - Friday in the order in which they are received. Please allow 1-2 business days for order processing and up to 5 business days for shipping. UPS/USPS delivers Monday-Friday.
Please note that, due to the unique formulation, Federal Air Safety regulations indicate that orders can only ship via ground shipping and cannot be made to Alaska and Hawaii. We apologize for any inconvenience and thank you for understanding.
APO/FPO, PO Boxes, U.S. Territories and International Shipping
At this time, DR+LAB does not ship to APO/FPO, PO Boxes, U.S. Territories or to international addresses.
After your order has shipped, you will receive a Shipping Confirmation email with tracking information so that you may check status of the order at your convenience.
Tracking Your Order
Once your order has shipped, you will receive a Shipping Confirmation email with a tracking number for your order. Please allow approximately 3-5 days for the processing and shipping of all orders. If you have questions about shipping or tracking your order, Customer Service Specialists are available to assist you Monday through Friday from 11am to 5:00pm PST at 1-213-232-1120.